Terms of Service

Last Updated: January 10, 2026

Please note that your use of and access to our LLM API services (the "Services") is subject to the following terms; if you do not agree to all of the following terms, you may not use or access the Services in any way.

These Terms of Use (the "Terms") are a binding contract between you and Hangzhou Wuzheng Information Technology Co., LTD ("we" and "us"). If you have any questions, comments, or concerns regarding these Terms or the Services, please contact us through the support channels provided in your account dashboard.

1. Acceptance of Terms

By accessing or using our LLM API services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services. We reserve the right to modify these Terms at any time, and your continued use of the Services following any changes constitutes acceptance of the updated Terms.

2. Description of Service

We provide a Large Language Model (LLM) API service that allows developers and businesses to integrate advanced AI capabilities into their applications. Our Services include:

  • Access to LLM models via RESTful API endpoints
  • API key management and authentication
  • Usage tracking and billing based on API calls
  • Documentation and developer resources

The Services are provided "AS IS" and may be subject to rate limits, usage quotas, and other restrictions as described in our documentation.

3. Account Registration and Security

To use our Services, you must create an account and obtain an API key. You are responsible for:

  • Maintaining the confidentiality of your account credentials and API keys
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account or API keys
  • Ensuring that your use of the Services complies with all applicable laws and regulations

You may not share your API keys with any third party. You are solely responsible for any charges incurred through the use of your API keys, whether authorized or not.

4. Acceptable Use Policy

You agree not to use the Services to:

  • Generate or distribute malicious code, malware, or harmful content
  • Violate any applicable laws or regulations
  • Infringe upon the rights of others, including intellectual property rights
  • Generate content that is defamatory, obscene, pornographic, or hateful
  • Attempt to circumvent rate limits, security measures, or authentication systems
  • Reverse engineer or attempt to extract our model weights or algorithms
  • Use the Services to compete with us or undermine our business
  • Automate account creation or API key generation

We reserve the right to suspend or terminate your account if you violate this Acceptable Use Policy.

5. Content and Output

You are responsible for all content you input into our Services ("Input") and any output generated by the Services ("Output"). You acknowledge that:

  • Output may not always be accurate and should be reviewed before use
  • You are solely responsible for how you use and display Output in your applications
  • You must comply with all applicable laws when using Output

We do not claim ownership of Input or Output. However, you grant us a license to use Input to provide and improve the Services.

6. Payment and Billing

Pricing: Our Services are offered on a subscription or usage-based pricing model as described on our pricing page. Prices are subject to change with notice prior to your next billing cycle.

Payment Terms: You authorize us to charge your chosen payment method for all fees incurred through your use of the Services. You are responsible for all applicable taxes.

Refund Policy: Except as required by law, all fees are non-refundable. You may cancel your subscription at any time, and cancellation will take effect at the end of the current billing period.

7. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data.

Data Usage: We may use API request data to improve our models and Services. We do not sell your data to third parties.

Data Retention: We retain API request logs for a limited period to maintain service quality, prevent abuse, and comply with legal obligations.

8. Intellectual Property

All rights, title, and interest in and to the Services, including all software, models, algorithms, documentation, and trademarks, are owned by us or our licensors. You are granted a limited, non-exclusive, non-transferable license to use the Services in accordance with these Terms.

You may not: (a) copy, modify, or create derivative works of the Services; (b) reverse engineer or attempt to extract our models or algorithms; (c) remove any proprietary notices from the Services; or (d) use our trademarks without prior written consent.

9. Disclaimers and Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not guarantee that the Services will be uninterrupted, secure, or error-free. We do not guarantee the accuracy, reliability, or completeness of any Output generated by the Services.

Your use of the Services is at your sole risk. Output should always be reviewed before use.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES.

Our total liability shall not exceed the amount you paid for the Services in the twelve (12) months preceding the claim.

11. Termination

We may suspend or terminate your account and access to the Services at any time, with or without cause, with or without notice.

Upon termination, your right to use the Services ceases immediately. All provisions of these Terms which by their nature should survive termination shall survive, including ownership, disclaimers, warranty, and liability provisions.

12. Governing Law

These Terms shall be governed by the laws of the jurisdiction where Hangzhou Wuzheng Information Technology Co., LTD is located. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

13. General Provisions

Entire Agreement: These Terms constitute the entire agreement between you and us regarding the Services.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

14. Contact Us

If you have any questions about these Terms, please contact us at support@unlockinsight.xyz.